Frequently Asked Questions

Click "Get Started" on the homepage. Fill in your basic info — name, email, age, and gender. You'll then complete your full profile including your faith journey.

Yes, the basic plan is free. You can create a profile, browse members, and send a limited number of likes and messages per day. Premium plans unlock unlimited features.

Zion Match is for adults aged 18 and older. We require all users to be legally adults.

No. Zion Match welcomes all Christian believers — Baptist, Catholic, Non-Denominational, Pentecostal, and more. What matters is a genuine faith in Jesus Christ.

Our algorithm scores compatibility across 10 biblical virtues (faith, kindness, patience, humility, integrity, generosity, wisdom, joy, self-control, love), spiritual alignment, lifestyle, and personality. Your compatibility percentage reflects how well these align.

Browse member profiles and click Like on profiles that interest you. When someone likes you back, it's a mutual match and messaging unlocks for both of you.

Yes! Go to Notifications to see who has liked your profile. Premium members get additional visibility features.

Complete your profile fully, upload multiple clear photos, and fill in your faith journey and virtue questionnaire honestly.

Yes. All conversations on Zion Match use end-to-end encryption. Only you and your match can read your messages.

Use the Report button on their profile or in the chat menu. You can also Block them immediately. Our moderation team reviews all reports within 24 hours.

Yes. Long-press (mobile) or hover (desktop) over any message you sent to reveal the delete option. You can also delete entire conversations.

Free users can send up to 2 messages per day per conversation. Upgrade to Gold or Platinum for unlimited messaging.

Go to Settings → Subscription → Cancel Plan. Your features remain active until the end of your current billing period.

We offer refunds within 7 days of purchase if you haven't used premium features. Contact support@zionmatch.com.

Go to Settings → Account → Delete Account. This permanently removes all your data from our servers.